Shipping Policy

At Seavia House, we value the importance of reliable, timely delivery to ensure your shopping experience is as smooth and enjoyable as possible. Whether you’re purchasing home décor, lifestyle accessories, or unique gifts, our shipping policy is designed to provide clarity, convenience, and peace of mind from checkout to delivery.

We currently offer both domestic and international shipping services, depending on your location and the availability of carriers. Each order is carefully packed to protect your items during transit and shipped using trusted logistics partners that meet our standards for professionalism and punctuality.

Order Processing Time

Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day. Once your order has been dispatched, you will receive a confirmation email that includes a tracking number, allowing you to follow your package’s journey.

Shipping Methods & Estimated Delivery Time

Multiple shipping options are available at checkout, with estimated delivery times based on your location and selected service. Most domestic orders arrive within 3–7 business days, while international deliveries may require 7–21 business days, depending on customs clearance and carrier efficiency.

Shipping Costs

Shipping costs are calculated based on product weight, dimensions, and destination. Exact shipping fees will be displayed during checkout before you confirm your purchase. From time to time, we may offer free shipping promotions, which will be clearly announced on our website or product pages.

Order Tracking

Once your order has shipped, you will receive a tracking link via email. Use this link to monitor your package’s progress. If tracking updates are delayed or unclear, please contact our support team for assistance.

Damaged or Lost Packages

In the rare event of a lost or damaged shipment, notify us as soon as possible. We will coordinate with the carrier to investigate and resolve the issue promptly. For damage claims, we may request photographic evidence to help expedite the process.

Customs, Duties & Import Taxes

For international shipments, customers are responsible for any customs duties, import taxes, or additional fees required by their local authorities. These charges are not included in product or shipping prices and may vary by country.

Undeliverable or Returned Packages

If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you to arrange re-delivery. Additional shipping fees may apply. Please double-check your shipping details before placing your order to avoid delays.

Need Assistance?

If you have any questions regarding your shipment, need help with tracking, or require special delivery arrangements, our support team is ready to assist you.

Contact us via email: [email protected]

Thank you for choosing Seavia House. We are committed to providing not only exceptional products but also a dependable and enjoyable shipping experience for every customer.